Customer Service Pro — Flexible Hours, Growth Path

Jj Castilleja - State Farm Agent; Frisco (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jj Castilleja - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy information, and assist with updates for a growing insurance agency.

You will resolve customer inquiries, coordinate with team members, and support community members while upholding accuracy and responsiveness. Bilingual Spanish preferred, with opportunities for advancement and a strong emphasis on work-life balance.

Qualifications

• Clear communication and strong interpersonal skills.
• Ability to handle multiple tasks with attention to detail.
• Willingness to provide excellent customer service.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Jj Castilleja - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy information, and assist with updates for a growing insurance agency.

You will resolve customer inquiries, coordinate with team members, and support community members while upholding accuracy and responsiveness. Bilingual Spanish preferred, with opportunities for advancement and a strong emphasis on work-life balance.