Customer Service Pro — Flexible Hours & Growth Path

Steve Metzler - State Farm Agent; Pittsburgh (Allegheny County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License Paid

Performance Bonus

Competitive Salary

Flexible Schedule

Health Insurance

Advancement Opportunities

Paid Time Off

Training & Development

Job summary

Steve Metzler - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will assist with inquiries, policy information, and updates, coordinating with team members to meet community needs.

This role emphasizes accuracy, multitasking, and a customer-focused approach. We offer training, development, and opportunities for advancement, with a flexible schedule and potential for growth in a community-focused insurance

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Customer service

Job description

Steve Metzler - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will assist with inquiries, policy information, and updates, coordinating with team members to meet community needs.

This role emphasizes accuracy, multitasking, and a customer-focused approach. We offer training, development, and opportunities for advancement, with a flexible schedule and potential for growth in a community-focused insurance