Customer Service Pro — Flexible Schedule & Growth Path

Taylor Maciaszek - State Farm Agent; Pingree Grove (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

Taylor Maciaszek - State Farm Agent seeks a Customer Service Representative to enhance customer experiences within the agency. Ideal candidates excel in communication and possess a detail-oriented nature, helping customers with inquiries, policy changes, and claims processing.

This role focuses on generating exceptional customer service while supporting team members and anticipating community needs. If you are a motivated individual eager to become part of a high-performing team, we'd love to connect with you!

Qualifications

• Strong communication skills essential for assisting customers.
• Detail-oriented mindset to maintain accurate records.
• Experience in customer service preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Taylor Maciaszek - State Farm Agent seeks a Customer Service Representative to enhance customer experiences within the agency. Ideal candidates excel in communication and possess a detail-oriented nature, helping customers with inquiries, policy changes, and claims processing.

This role focuses on generating exceptional customer service while supporting team members and anticipating community needs. If you are a motivated individual eager to become part of a high-performing team, we'd love to connect with you!