Customer Service Pro - Growth Path & Bonus

Margaret Hopkins - State Farm Agent; Eugene (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Advancement opportunities

Training & development

Job summary

Margaret Hopkins - State Farm Agent seeks a Customer Service Representative to deliver exceptional experiences for clients of a local insurance agency. You will handle inquiries, assist with policy changes, and coordinate with a team to meet community needs.

This role emphasizes attention to detail, customer focus, and readiness to grow within the agency through internal advancement opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Detail-oriented

Customer service experience

Job description

Margaret Hopkins - State Farm Agent seeks a Customer Service Representative to deliver exceptional experiences for clients of a local insurance agency. You will handle inquiries, assist with policy changes, and coordinate with a team to meet community needs.

This role emphasizes attention to detail, customer focus, and readiness to grow within the agency through internal advancement opportunities.