Customer Service Pro: Fast-Paced Growth & Training

Ccffamilyofbrands; Kentwood (MI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Learning management system

Cross-brand training

Leadership development program

Job summary

Check Into Cash in Kentwood, MI is seeking a Customer Service Representative to help people access the financial solutions they need and to process transactions, while providing an exceptional in-store experience.

This entry-level role offers hands-on training and coaching in a high-performance environment, with a full-time, 40-hour weekly schedule and opportunities for growth across the company."

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS systems, Microsoft Office, and other computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system.
• Assist in customer account management and collections by accepting payments.

Skills

Communication skills

Attention to detail

Data entry

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Check Into Cash in Kentwood, MI is seeking a Customer Service Representative to help people access the financial solutions they need and to process transactions, while providing an exceptional in-store experience.

This entry-level role offers hands-on training and coaching in a high-performance environment, with a full-time, 40-hour weekly schedule and opportunities for growth across the company."