Customer Service Pro: Fast-Paced Problem-Solving Hero

Domino's Pizza; East Salmon (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in East Salmon, Idaho is seeking a friendly Customer Service Rep to be the face and voice of the store. You will greet customers, answer questions, help place and track orders, and ensure experiences are speedy, accurate, and upbeat.

You’ll use clear communication, empathy, and problem-solving to resolve issues, coordinate with teams, document interactions in the CRM, and contribute ideas to improve service.

Qualifications

• Jedi-level communication skills, both speaking and writing.
• People skills to engage customers from diverse backgrounds.
• Problem-solving abilities with proactive issue resolution.
• Multitasking in a fast-paced environment.
• Attention to detail to spot errors and ensure accuracy.
• Tech-savvy with basic computer systems proficiency.
• Experience with CRM software is a plus.
• Flexibility to adapt to changing priorities.
• High school diploma or equivalent.

Responsibilities

• Handle customer inquiries with clear, friendly communication.
• Resolve complaints with empathy and effective solutions.
• Process orders, returns, and exchanges accurately.
• Document interactions in the CRM system.
• Coordinate with departments to meet customer needs.
• Stay calm, patient, and professional under pressure.

Skills

Communication skills

People skills

Problem solving

Multitasking

Calm under pressure

Attention to detail

Teamwork

Flexibility

High school diploma

Customer service

Education

High school diploma or equivalent

Tools

CRM software

Computer systems

Job description

Domino's Pizza in East Salmon, Idaho is seeking a friendly Customer Service Rep to be the face and voice of the store. You will greet customers, answer questions, help place and track orders, and ensure experiences are speedy, accurate, and upbeat.

You’ll use clear communication, empathy, and problem-solving to resolve issues, coordinate with teams, document interactions in the CRM, and contribute ideas to improve service.