Customer Service Pro — Fast-Paced Problem Solver

Domino's Pizza; Salmon (ID); On-site; USD 32,000 - 38,000; Full time

Job summary

Domino's Pizza Idaho seeks a enthusiastic Customer Service Rep to be the friendly face of the brand. You will handle inquiries, process orders, returns and exchanges, and keep customers informed with a positive, solution-oriented approach.

Ideal candidates have strong communication, problem-solving, and multitasking abilities, plus comfort using CRM systems. This role emphasizes teamwork, adaptability, and a proactive attitude to maintain high service standards.

Qualifications

• Clear verbal and written communication.
• Strong interpersonal skills with customers from diverse backgrounds.
• Proactive problem solving to resolve issues quickly.
• Proficiency with computer systems and basic software.
• Experience with CRM systems is a plus.

Responsibilities

• Be the primary point of contact for customer inquiries and provide information clearly and kindly.
• Process orders, returns, and exchanges accurately.
• Maintain up-to-date product knowledge to assist customers.
• Document customer interactions in the CRM system.
• Collaborate with other departments to meet customer needs.
• Contribute ideas to improve customer service processes.

Skills

Communication

People skills

Problem-solving

Tech-savvy

CRM experience

Multitasking

Attention to detail

Team player

Flexibility

Education

High school diploma or equivalent

Tools

CRM software

Job description

Domino's Pizza Idaho seeks a enthusiastic Customer Service Rep to be the friendly face of the brand. You will handle inquiries, process orders, returns and exchanges, and keep customers informed with a positive, solution-oriented approach.

Ideal candidates have strong communication, problem-solving, and multitasking abilities, plus comfort using CRM systems. This role emphasizes teamwork, adaptability, and a proactive attitude to maintain high service standards.