Customer Service Hero — Fast-Paced & Friendly Support

Domino's Pizza; Hamilton (MT); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza is seeking a Customer Service Rep to be the friendly face of the brand, solving problems and keeping customers delighted. You will handle inquiries, explain offerings, and guide customers through orders with a positive, can-do attitude.

Join a fast-paced team where you’ll document interactions in the CRM, coordinate with other departments, and continuously look for ways to improve the customer experience. Prior experience is welcome, but potential and enthusiasm matter most.

Qualifications

• Jedi-level communication skills, both in speaking and writing.
• People skills that would charm customers from all walks of life.
• Problem-solving abilities that would impress Einstein and keep customers satisfied.
• Tech-savvy enough to navigate computer systems with ease.
• Experience with CRM software and data management.
• Ability to multitask in a fast-paced environment.
• Strong math skills for accurate transactions.
• Maintain calm under pressure and turn conflicts into positives.
• Keen eye for detail to catch errors and ensure accuracy.
• Ability to work well in a team or independently as needed.

Responsibilities

• Be the ultimate customer whisperer, decoding inquiries and providing information quickly.
• Resolve complaints with friendly, effective solutions to keep customers happy.
• Handle orders, returns, and exchanges smoothly and accurately.
• Coordinate with departments to match customer needs with solutions.
• Know the products well to inform and assist customers confidently.
• Document customer interactions clearly in the CRM system.

Skills

Communication

People skills

Problem-solving

Tech-savvy

CRM experience

Multitasking

Math skills

Calm under pressure

Attention to detail

Team player

Flexibility

High school diploma

Education

High school diploma or equivalent

Tools

CRM software

Job description

Domino's Pizza is seeking a Customer Service Rep to be the friendly face of the brand, solving problems and keeping customers delighted. You will handle inquiries, explain offerings, and guide customers through orders with a positive, can-do attitude.

Join a fast-paced team where you’ll document interactions in the CRM, coordinate with other departments, and continuously look for ways to improve the customer experience. Prior experience is welcome, but potential and enthusiasm matter most.