Customer Service Pro: Fast & Accurate Support

Spectra force; Bellevue (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading customer service provider in Omaha, NE, is seeking a Customer Service Representative for a 6-month contract with potential for permanent placement. The role requires strong analytical and problem-solving skills, along with excellent telephone and communication abilities. Responsibilities include ensuring customer satisfaction through effective order processing and client follow-ups. Ideal candidates will demonstrate a goal-oriented approach and possess a collaborative mindset.

Qualifications

• Strong telephone skills and familiarity with complex multi-line phone systems.
• High attention to detail in processing orders and customer inquiries.
• Proficient in typing and word processing for documentation.

Responsibilities

• Ensure excellent customer service through fast and accurate order processing.
• Coordinate with other departments to resolve client inquiries.
• Follow up with clients to ensure satisfaction with products or services.

Skills

Critical Reasoning/Thinking

Strong Analytical & Problem Solving

Strong Work Ethic & Teamwork

Perseverance and Motivation

Self-management & Strong Collaborator

Troubleshooting skills

Job description

A leading customer service provider in Omaha, NE, is seeking a Customer Service Representative for a 6-month contract with potential for permanent placement. The role requires strong analytical and problem-solving skills, along with excellent telephone and communication abilities. Responsibilities include ensuring customer satisfaction through effective order processing and client follow-ups. Ideal candidates will demonstrate a goal-oriented approach and possess a collaborative mindset.