Client Services Administrator & Support

Logfret; Omaha (NE); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k)

Medical, dental, and vision insurance

Monthly Bonus

Job summary

A logistics solutions provider in Omaha is seeking a Customer Service Administrator. The ideal candidate will provide exceptional customer service, manage incoming communications, and perform various office administrative duties. Strong communication skills, proficiency in Microsoft Office applications, and a background in customer service are essential for this role. The position offers a competitive hourly wage, paid time off, and healthcare benefits.

Qualifications

• Proven customer service experience for at least 1 year.
• Ability to multi-task and meet deadlines.
• Capability to work both independently and in a team environment.

Responsibilities

• Provide exceptional customer service to clients.
• Manage incoming phone calls and assist site access.
• Keep track of customer accounts and ensure satisfaction.
• Perform general office administrative duties as needed.

Skills

Strong communication skills

Friendly and professional telephone manner

Good IT skills

Experience with CRM databases

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

A logistics solutions provider in Omaha is seeking a Customer Service Administrator. The ideal candidate will provide exceptional customer service, manage incoming communications, and perform various office administrative duties. Strong communication skills, proficiency in Microsoft Office applications, and a background in customer service are essential for this role. The position offers a competitive hourly wage, paid time off, and healthcare benefits.