Customer Support Specialist - Remote/Hybrid, Growth

Getbamco; Omaha (NE); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Level Up Skill Training and Tuition Reimbursement

Flexible work environment

Competitive pay and growth opportunities

Supportive team culture

Job summary

A service-driven company in Omaha is seeking a skilled Customer Support Specialist to enhance client communication. Your role will involve resolving inquiries, maintaining accurate records, and fostering customer relationships. Ideal candidates should have a degree in business or communications, alongside strong communication and problem-solving skills. We offer a flexible work environment and competitive pay.

Qualifications

• Experience in a customer service or account support role is preferred.
• Professional, friendly, and reliable attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and web portals.
• Resolve service issues and provide timely updates to customers.
• Promote services to build trust and partnerships.
• Collaborate with service and operations teams for satisfaction.

Skills

Excellent communication skills (verbal and written)

Strong problem-solving abilities

Multitasking abilities

Organized and detail-oriented

Self-motivated

Education

Associate degree or higher in business or communications

Tools

CRM software

Digital customer support tools

Job description

A service-driven company in Omaha is seeking a skilled Customer Support Specialist to enhance client communication. Your role will involve resolving inquiries, maintaining accurate records, and fostering customer relationships. Ideal candidates should have a degree in business or communications, alongside strong communication and problem-solving skills. We offer a flexible work environment and competitive pay.