Customer Service Pro at Home Improvement (Part‑Time)

Lowe's; Elkridge (MD); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with customers throughout the day, assist with locating items, stock and reorganize merchandise, and ensure customer needs are met.

You will spend your day answering questions, guiding purchases, and maintaining organized displays across departments.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying or outputting information)
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic proficiency
• Able to perform duties with prolonged standing and other physical requirements
• Minimally lift 25 lbs unassisted or with accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock shelves and replenish supplies as needed
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other areas of the store to help deliver the best service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Arithmetic

Lifting 25 lbs

Job description

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with customers throughout the day, assist with locating items, stock and reorganize merchandise, and ensure customer needs are met.

You will spend your day answering questions, guiding purchases, and maintaining organized displays across departments.