Part-Time Customer Service Pro – Home Improvement

Lowe's; Rosenberg (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

ESPP

Associate discount

Track to the Trades

Job summary

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products and services. You will listen to customer needs, answer questions, and guide shoppers through the store with a friendly, professional demeanor.

This role offers part-time scheduling options, a supportive team environment, paid training, and access to Lowe's benefit programs as you grow with the company.

Qualifications

• 6 months experience using a computer for inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Ability to stand or sit for extended periods and perform duties as required.
• Able to minimally lift 25 lbs unassisted.

Responsibilities

• Welcome customers to Lowe's and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by replenishing shelves when needed.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Bilingual

Computer literacy

Retail tech experience

Basic math

Physical stamina

Tools

Smartphones and tablets

Retail POS systems

Job description

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products and services. You will listen to customer needs, answer questions, and guide shoppers through the store with a friendly, professional demeanor.

This role offers part-time scheduling options, a supportive team environment, paid training, and access to Lowe's benefit programs as you grow with the company.