Customer Service Pro in Home Improvement Retail

Lowe's Home Centers, LLC; Defiance (OH); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in the United States is hiring a Customer Service Associate to welcome customers and help them find the right products and services for home improvement needs. You will interact with customers throughout the day, answer questions, and ensure customer satisfaction.

You will spend time listening to customers, organizing merchandise, and assisting across departments as needed. This role offers a part-time schedule and opportunities for growth, with a supportive team in a dynamic retail

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months experience with common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic (addition/subtraction)
• Able to stand for long periods and perform duties as required
• Able to lift at least 25 lbs unassisted or with assistance as needed

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Help customers locate and select merchandise
• Restock shelves and replenish supplies as needed
• Process orders and deliveries accurately for on-time receipt
• Cross-train in other store areas to enhance service quality
• Prepare merchandise in department (e.g., tint paint, cut pipe) as needed
• Guide customers through shopping and checkout
• Perform other duties as assigned

Skills

Computer literacy

Retail tech

Math basics

Stamina

Lifting 25lbs

Job description

Lowe's in the United States is hiring a Customer Service Associate to welcome customers and help them find the right products and services for home improvement needs. You will interact with customers throughout the day, answer questions, and ensure customer satisfaction.

You will spend time listening to customers, organizing merchandise, and assisting across departments as needed. This role offers a part-time schedule and opportunities for growth, with a supportive team in a dynamic retail