Customer Service Pro — Home Improvement Support

Lowe's; South Burlington (VT); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe’s is seeking a part-time Customer Service Associate to greet customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, answer questions, and ensure all needs are met in a friendly, efficient manner.

Responsibilities vary by department and include assisting with locating merchandise, stocking shelves, processing orders, and supporting checkout. This role provides growth potential and benefits through Lowe’s programs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech familiarity

Basic math

Physical stamina

Lifting up to 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe’s is seeking a part-time Customer Service Associate to greet customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, answer questions, and ensure all needs are met in a friendly, efficient manner.

Responsibilities vary by department and include assisting with locating merchandise, stocking shelves, processing orders, and supporting checkout. This role provides growth potential and benefits through Lowe’s programs.