Customer Service Pro — Assist, Inspect & Dispatch Gear

U-Haul; Ocala (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Life insurance

Dental & Vision Plans

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, inspect and maintain equipment, and use U-Scan technology to dispatch and return rentals. On-the-job education is provided.

We offer two hands-on interviews, daily pay options, and sign-on bonuses of $100 and $300 upon completion of certification programs at retail stores. Join us for growth and supportive team environment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, inspect and maintain equipment, and use U-Scan technology to dispatch and return rentals. On-the-job education is provided.

We offer two hands-on interviews, daily pay options, and sign-on bonuses of $100 and $300 upon completion of certification programs at retail stores. Join us for growth and supportive team environment.