Customer Service Pro - Arcade, Bowling & Events (Closing)

Round One Entertainment Inc.; Burbank (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Arcade access

Bowling time

Karaoke access

Food discount

Complimentary drink

Job summary

Round One Entertainment Inc. is hiring Customer Service Associates for the CLOSING shift (store closes at 2am) in a busy bowling/arcade environment in Burbank, CA.

You’ll engage customers, manage game inventory, operate POS for sales and redemptions, and support bowling, events, and food/beverage areas with a friendly, team-oriented approach. Requires a High School diploma or GED and 1–2 years in hospitality or retail.

Qualifications

• High School diploma or GED required.
• 1–2 years of experience in a hospitality or retail environment are preferred.
• Excellent customer-service and communication skills are essential.

Responsibilities

• Engage customers during shifts to assess needs and provide assistance.
• Maintain and inventory amusement games; keep counters clean and appealing.
• Respond politely to customer requests and answer general inquiries on the phone.
• Perform open/close procedures and support other duties as assigned by management.

Skills

Customer service

Communication

Teamwork

Hospitality awareness

Education

High School diploma or GED

Tools

POS systems

Job description

Round One Entertainment Inc. is hiring Customer Service Associates for the CLOSING shift (store closes at 2am) in a busy bowling/arcade environment in Burbank, CA.

You’ll engage customers, manage game inventory, operate POS for sales and redemptions, and support bowling, events, and food/beverage areas with a friendly, team-oriented approach. Requires a High School diploma or GED and 1–2 years in hospitality or retail.