Guest Experience Associate - Arcade & Bowling

Round1 Entertainment Inc; Burbank (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Arcade play time

Bowling time

Karaoke access

Food discount

Beverage per shift

Job summary

Round One Entertainment Inc. is seeking friendly, outgoing individuals to join our Customer Service Associates across multiple departments. The position supports the Closing shift, with the store closing at 2am.

Requires a High School Diploma or GED and flexibility to work weekends/holidays. Responsibilities include engaging customers, maintaining game inventory, and handling POS sales for arcade, bowling, and food/beverage areas.

Qualifications

• High School diploma or GED required.
• 1–2 years of hospitality or retail experience preferred.
• Willingness to work closing shifts, weekends and holidays.

Responsibilities

• Engage customers to determine needs during assigned shifts.
• Maintain inventory and keep games and counters clean and attractive.
• Respond politely with a friendly demeanor to customer requests and answer general inquiries by phone.
• Process sales, handle reservations, and support parties and events.
• Perform special projects and other duties as assigned by management.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Round One Entertainment Inc. is seeking friendly, outgoing individuals to join our Customer Service Associates across multiple departments. The position supports the Closing shift, with the store closing at 2am.

Requires a High School Diploma or GED and flexibility to work weekends/holidays. Responsibilities include engaging customers, maintaining game inventory, and handling POS sales for arcade, bowling, and food/beverage areas.