Customer Service Pro (Administrative) – Growth & Benefits

HomeTeam Pest Defense, Inc. in; Charleston (SC); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

Life & AD&D insurance

401(k) with company match

Stock purchase plan

Paid time off

Tuition reimbursement

Scholarship awards

Advancement opportunities

Friendly work environment

Employee discounts

Bonus program

Job summary

HomeTeam Pest Defense, Inc. is seeking a Customer Service Representative (Administrative) in Charleston, SC. You’ll provide a welcoming experience for customers and coordinate service scheduling, billing, and follow-ups.

The role emphasizes clear communication, accurate data entry, and professional phone etiquette in a fast-paced team environment with growth opportunities and a comprehensive benefits package.

Qualifications

• Minimum 1 year of customer service experience.
• Basic computer skills and typing ability.
• Familiar with using a telephone system.
• 18 years or older with HS diploma or GED.

Responsibilities

• Provide information to prospects and initiate new service.
• Answer questions, resolve issues, and schedule services.
• Enter service-related notes and maintain files.
• Manage payments and billing inquiries with professionalism.
• Follow HomeTeam telephone etiquette and escalate when needed.
• Coordinate with technicians and customers to ensure satisfaction.

Skills

Customer service

Communication skills

Telephone etiquette

Education

High school diploma or GED

Tools

Route Point

Job description

HomeTeam Pest Defense, Inc. is seeking a Customer Service Representative (Administrative) in Charleston, SC. You’ll provide a welcoming experience for customers and coordinate service scheduling, billing, and follow-ups.

The role emphasizes clear communication, accurate data entry, and professional phone etiquette in a fast-paced team environment with growth opportunities and a comprehensive benefits package.