Customer Care & Service Specialist

HomeTeam Pest Defense; Myrtle Beach (SC); On-site; USD 33,300 - 40,700; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision insurance

Company 401(k) with match up to 6%

Paid Time off

Job summary

HomeTeam Pest Defense is seeking a Customer Service Representative to deliver friendly, helpful service to our customers across the Myrtle Beach area. You will handle inquiries, schedule services, provide pricing information, and support billing and account updates.

We value clear communication, problem solving, and a positive attitude. The role offers competitive pay, a comprehensive benefits package, and opportunities for growth within a stable, industry-leading company.

Qualifications

• Minimum 1 year of customer service experience.
• Basic computer skills and phone system knowledge.
• Must be 18 years or older with a high school diploma or GED.

Responsibilities

• Provide positive customer experiences and inform pricing and scheduling.
• Answer questions, research problems, and resolve issues.
• Enter service notes and maintain customer files.
• Collect and reconcile payments.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or GED

Job description

HomeTeam Pest Defense is seeking a Customer Service Representative to deliver friendly, helpful service to our customers across the Myrtle Beach area. You will handle inquiries, schedule services, provide pricing information, and support billing and account updates.

We value clear communication, problem solving, and a positive attitude. The role offers competitive pay, a comprehensive benefits package, and opportunities for growth within a stable, industry-leading company.