Customer Service Pro — 5-Day Week + On-the-Job Training

UniFirst Corporation; Salt Lake City (UT); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team in Salt Lake City. You will be a key liaison between customers and the company, handling questions about accounts, procedures, and services by phone or email.

The role includes accounts receivable tasks, supporting the Sales Department, data entry, and on-the-job training through our Service Certificate Program. We offer a 5-day work week, weekends off, and opportunities for growth.

Qualifications

• 2 years of customer service experience preferred.
• Prior accounts receivable experience encouraged.
• High school diploma or GED recommended.
• Verbal and written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, personable.
• Proficient knowledge of Microsoft Office (Outlook, Excel, Word, TEAMS).
• Time management and organizational skills with attention to detail.
• Collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.

Responsibilities

• Answer questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to customers and UniFirst personnel.
• Perform accounts receivable duties: call on outstanding accounts, process credits and exchanges, and resolve conflicts.
• Support UniFirst’s Sales Department with administrative tasks.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable experience

Telephone & email etiquette

Team-player

Detail-oriented

Education

High School diploma or GED

Tools

Microsoft Office

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team in Salt Lake City. You will be a key liaison between customers and the company, handling questions about accounts, procedures, and services by phone or email.

The role includes accounts receivable tasks, supporting the Sales Department, data entry, and on-the-job training through our Service Certificate Program. We offer a 5-day work week, weekends off, and opportunities for growth.