Customer Service & Policy Support Specialist

Scott Martin - State Farm Agent; Valparaiso (IN); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Paid time off

Training & development

Résumé du poste

Scott Martin - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for an insurance agency. You will handle inquiries, guide customers through policy information, and assist with policy changes while coordinating with the agency team.

The role emphasizes careful record-keeping, attention to detail, and a strong customer-focused approach to help the community and grow the agency.

Qualifications

• Communication and interpersonal skills are essential.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication and interpersonal skills

Detail-oriented

Description du poste

Scott Martin - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for an insurance agency. You will handle inquiries, guide customers through policy information, and assist with policy changes while coordinating with the agency team.

The role emphasizes careful record-keeping, attention to detail, and a strong customer-focused approach to help the community and grow the agency.