Customer Service & Policy Support Specialist

State Farm; Mount Juliet (TN); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Zusammenfassung

State Farm Agent Team Member role in Mount Juliet, TN seeks a friendly Customer Service Representative to assist clients with policy information, changes, and claims. You will work with a tight-knit team to support the community and ensure accurate records while delivering exceptional service.

The role emphasizes a positive attitude, strong communication, and a path for growth within a supportive office environment, with licensing and benefits development available over time.

Qualifikationen

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication

Multitasking

Customer Service

Tools

CRM software

Jobbeschreibung

State Farm Agent Team Member role in Mount Juliet, TN seeks a friendly Customer Service Representative to assist clients with policy information, changes, and claims. You will work with a tight-knit team to support the community and ensure accurate records while delivering exceptional service.

The role emphasizes a positive attitude, strong communication, and a path for growth within a supportive office environment, with licensing and benefits development available over time.