Client Care & Policy Support Specialist

State Farm; Appleton (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

State Farm Agent Team Member is seeking a Customer Service Representative to support clients of Matt Holtebeck - State Farm Agent. You will deliver exceptional service, resolve inquiries, and coordinate with team members to anticipate community needs.

Internal growth opportunities are anticipated for driven, sales-minded candidates while maintaining accurate records and handling policy updates.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm Agent Team Member is seeking a Customer Service Representative to support clients of Matt Holtebeck - State Farm Agent. You will deliver exceptional service, resolve inquiries, and coordinate with team members to anticipate community needs.

Internal growth opportunities are anticipated for driven, sales-minded candidates while maintaining accurate records and handling policy updates.