Insurance Customer Care Pro — Growth & Benefits

State Farm; Memphis (TN); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Team Member in Memphis, TN is seeking a Customer Service Representative to deliver exceptional customer experiences and support insurance needs. You will handle inquiries, update policies, and coordinate with team members to serve the community.

The role offers full-time hours, licensing support, health benefits, a 401(k) plan, and bonus opportunities. Competitive salary with potential for advancement and flexible scheduling.

Qualifications

• Clear communication and interpersonal skills required.
• Attention to detail and multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

State Farm Agent Team Member in Memphis, TN is seeking a Customer Service Representative to deliver exceptional customer experiences and support insurance needs. You will handle inquiries, update policies, and coordinate with team members to serve the community.

The role offers full-time hours, licensing support, health benefits, a 401(k) plan, and bonus opportunities. Competitive salary with potential for advancement and flexible scheduling.