Customer Service Representative - State Farm Agent Team Member

Jeffhermaninsurance; Arlington (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Job summary

A local insurance agency in Arlington, TN is seeking a Customer Service Representative to enhance customer experiences and support team operations. The role involves answering inquiries, assisting with policy changes, and processing claims in a detail-oriented environment. Compensation ranges from $40,000 to $60,000 annually, with growth opportunities for motivated candidates. The ideal applicant will possess strong communication skills and previous customer service experience.

Qualifications

• Strong communication skills to interact with customers effectively.
• Ability to manage multiple tasks while being detail-oriented.
• Previous experience in customer service is advantageous.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Arlington, TN

• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Jeff Herman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $60,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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