Insurance Customer Service Specialist — Growth & Bonus Eligible

State Farm Agent; Germantown (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

State Farm Agent in Germantown, TN, is seeking a Customer Service Representative Team Member. This role involves generating exceptional customer experiences to support the agency's growth. With responsibilities including answering inquiries and assisting with policy changes, you will be a vital part of our efficient team culture.

We offer competitive salary and benefits, including paid time off and profit sharing. Ideal candidates are detail-oriented, dependable, and focused on achieving goals.

Qualifications

• Strong communication and interpersonal skills are essential for this role.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

State Farm Agent in Germantown, TN, is seeking a Customer Service Representative Team Member. This role involves generating exceptional customer experiences to support the agency's growth. With responsibilities including answering inquiries and assisting with policy changes, you will be a vital part of our efficient team culture.

We offer competitive salary and benefits, including paid time off and profit sharing. Ideal candidates are detail-oriented, dependable, and focused on achieving goals.