Customer Service & Payments Specialist

RB Global Inc.; Little Rock (AR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

401k plan with 100% match for the first 4% contributed

15 days PTO annually

Job summary

RB Global Inc. is looking for a Customer Service Representative in Little Rock, Arkansas. The role involves handling inquiries, processing payments, and ensuring excellent customer service while maintaining positive relationships with customers and internal teams.

The ideal candidate should have previous customer service experience, excellent computer skills, and the ability to work well under pressure. Full-time employees are offered a comprehensive benefits package including health insurances, a 401k match, and 15 days of PTO annually.

Qualifications

• Previous work experience where you worked in-person with customers.
• Experience using computers, capable of learning new technology and software.
• Excellent keyboarding skills for data entry.
• Commitment to providing fantastic customer service.
• Ability to maintain a positive attitude in high-pressure situations.
• Friendly, outgoing, patient personality.
• Thrives working as part of a team.

Responsibilities

• Organize keys and documents by our internal coding system.
• Communicate actively with different departments and customers.
• Process payments from successful bidders.
• Provide information about auxiliary services.
• Ensure superior customer service is delivered.
• Support the company's safety commitments.
• Perform other assigned duties.

Skills

Customer service experience

Computer proficiency

Data entry skills

Positive attitude under pressure

Teamwork

Job description

RB Global Inc. is looking for a Customer Service Representative in Little Rock, Arkansas. The role involves handling inquiries, processing payments, and ensuring excellent customer service while maintaining positive relationships with customers and internal teams.

The ideal candidate should have previous customer service experience, excellent computer skills, and the ability to work well under pressure. Full-time employees are offered a comprehensive benefits package including health insurances, a 401k match, and 15 days of PTO annually.