Customer Service & Order Specialist (Weekend Shifts)

ID Logistics; Edgerton (KS); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401K with match

Health insurance

Vision insurance

Dental insurance

Vacation and sick time

Job summary

ID Logistics in Edgerton, Kansas, seeks a Customer Service Representative (GUI) to support daily customer interactions and order-related activities in a fast-paced warehouse. You will collaborate with customers, on-site management, and warehouse personnel to ensure efficient handling of inquiries, orders, shipments, and billing.

The role requires strong written and verbal communication, plus excellent data entry and MS Office skills.

Qualifications

• 3 years verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Proficient in Microsoft Office suite.

Responsibilities

• Support daily customer interactions and order-related activities in a fast-paced warehouse environment.
• Collaborate with customers, on-site management, and warehouse personnel to handle inquiries, orders, shipments and billing.
• Respond to inquiries, process orders, and handle complaints promptly and courteously.

Skills

Customer service experience

Verbal communication

Written communication

Data entry

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

ID Logistics in Edgerton, Kansas, seeks a Customer Service Representative (GUI) to support daily customer interactions and order-related activities in a fast-paced warehouse. You will collaborate with customers, on-site management, and warehouse personnel to ensure efficient handling of inquiries, orders, shipments, and billing.

The role requires strong written and verbal communication, plus excellent data entry and MS Office skills.