Customer Service Rep- GUI- Weekend- Edgerton

ID Logistics; Edgerton (KS); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K with match

Health insurance

Vision insurance

Dental insurance

Vacation and sick time

Descripción de la vacante

ID Logistics in Edgerton, Kansas, seeks a Customer Service Representative (GUI) to support daily customer interactions and order-related activities in a fast-paced warehouse. You will collaborate with customers, on-site management, and warehouse personnel to ensure efficient handling of inquiries, orders, shipments, and billing.

The role requires strong written and verbal communication, plus excellent data entry and MS Office skills.

Formación

• 3 years verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Proficient in Microsoft Office suite.

Responsabilidades

• Support daily customer interactions and order-related activities in a fast-paced warehouse environment.
• Collaborate with customers, on-site management, and warehouse personnel to handle inquiries, orders, shipments and billing.
• Respond to inquiries, process orders, and handle complaints promptly and courteously.

Conocimientos

Customer service experience

Verbal communication

Written communication

Data entry

Educación

High School Diploma or GED

Bachelor’s degree preferred

Herramientas

Microsoft Office

Descripción del empleo

#20542

Edgerton, Kansas, United States

Location(s)

Edgerton , Kansas , United States

Job Description

We’re seeking aCustomer Service Representative (GUI)to support daily customer interactions and order-related activities in a fast‑paced warehouse environment. This role partners closely with customers, the on‑site management team, and warehouse personnel to ensure efficient handling of inquiries, orders, shipments, and billing.

Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on‑site KANE management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills.

Schedule:

Saturday & Sunday: 7:00am- 7:00pm

Monday & Tuesday: 7:00a- 7:00pm

Requirements

• High School Diploma or GED; or equivalent combination of experience and education; Bachelor’s degree in business or similar discipline preferred.
• 3 years verifiable customer service experience
• Strong written and verbal communication skills
• Outstanding computer and data entry skills
• Proficient in Microsoft Office suite

Total Rewards

ID Logistics offers a generous benefits package for eligible associates to include 401K with match, Health, Vision, Dental and vacation and sick time. Compensation is determined based on several factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and geographic location. The posted range is presented to illustrate variables within these factors.

SafetySensitive

No

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