Customer Service & Order Specialist - Roofing Solutions

Duro-Last Inc.; Saginaw (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary & Bonus Incentive

Medical, Dental, Vision, Disability and Life Insurance

Paid time off, including 12 paid holidays

Job summary

Duro-Last Inc. is looking for a Customer Service Representative-Sales to join our team in Saginaw, Michigan. In this role, you will deliver exceptional customer experiences by entering orders, resolving issues, and supporting other customer service functions. We seek a candidate with a Bachelor's Degree and 1-2 years of relevant experience.

The position offers a competitive salary, benefits including medical and dental insurance, and opportunities for professional growth within our inclusive work environment.

Qualifications

• 1–2 years of customer service experience required.
• Comfortable navigating multiple computer programs.
• Positive, team-oriented attitude with the ability to handle multiple tasks.

Responsibilities

• Enter customer orders via various channels.
• Resolve customer issues and coordinate with internal teams.
• Provide support for OEM orders and prepare quotes.

Skills

Strong written and verbal communication skills

Problem-solving ability

Attention to detail

Professional demeanor

Education

Bachelor’s Degree

Tools

Computer programs

Job description

Duro-Last Inc. is looking for a Customer Service Representative-Sales to join our team in Saginaw, Michigan. In this role, you will deliver exceptional customer experiences by entering orders, resolving issues, and supporting other customer service functions. We seek a candidate with a Bachelor's Degree and 1-2 years of relevant experience.

The position offers a competitive salary, benefits including medical and dental insurance, and opportunities for professional growth within our inclusive work environment.