Inside Sales Phone Representative (Roofing)

Schoenherr Roofing; Romeo (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth

Job summary

Schoenherr Roofing in the Detroit and Grand Rapids markets is seeking a Customer Service Representative (Inside Sales) to support the sales process by handling calls, scheduling inspections, following up on leads, completing paperwork, and introducing customers to additional roofing services and options.

The role emphasizes clear product explanations, attention to paperwork, and presenting upgrade options. Competitive pay and career growth opportunities are offered.

Qualifications

• Strong phone sales and customer service skills.
• Experience in roofing industry preferred.
• Ability to explain products and services clearly.

Responsibilities

• Contact homeowners to obtain information and paperwork.
• Schedule inspections as needed.
• Provide customer service and address issues related to sales.

Skills

Phone sales

Customer service

Administrative skills

Roofing industry experience

Job description

Company:

The best roofing company of its kind in the Detroit and Grand Rapids markets. A 30-year-old, family-owned business providing roof replacement, storm restoration, siding, and gutters.

Position:

Customer Service Representative (Inside Sales)

This position works closely with the Sales Manager to assist customers and support the sales process. The role includes handling customer calls, scheduling appointments, following up on leads, completing paperwork, and introducing customers to additional roofing services and options.

Essential Duties & Responsibilities:

• Contact homeowners to secure additional information or paperwork needed
• Schedule inspections as needed
• Provide customer service and deal with any issues or problems related to sales
• Present additional products, upgrades, or services when needed

Required Skills:

• Strong phone sales, customer service and admin skills, Roofing Industry experience preferred
• Strong communication and customer service skills
• Ability to explain products and services clearly
• Attention to detail with paperwork and documentation

Position Offer

• Competitive Pay
• Career Growth