Customer Service & Order Specialist

OnTrack Staffing Oklahoma City, OK; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

OnTrack Staffing is seeking a Customer Service Representative to support a fast-paced manufacturing and distribution environment in Oklahoma City. You will handle inquiries, quotations, sales orders, returns, and order fulfillment, working closely with production and shipping teams to meet customer expectations.

The ideal candidate demonstrates strong communication, organization, and a team-oriented mindset, with experience in Microsoft Office and ERP software a plus.

Qualifications

• Strong customer service and communication skills.
• Active listening and problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Respond to customer inquiries with product information, pricing, and quotations.
• Process orders, quotations, and returns for customers.
• Coordinate with internal departments to ensure timely order completion and delivery.

Skills

Customer service

Communication

Multitasking

Problem solving

Education

High school diploma

Tools

Microsoft Office

ERP software

Job description

OnTrack Staffing is seeking a Customer Service Representative to support a fast-paced manufacturing and distribution environment in Oklahoma City. You will handle inquiries, quotations, sales orders, returns, and order fulfillment, working closely with production and shipping teams to meet customer expectations.

The ideal candidate demonstrates strong communication, organization, and a team-oriented mindset, with experience in Microsoft Office and ERP software a plus.