Onsite CSR — Fast-Paced Support & Cross-Dept Liaison

Talentify; Oklahoma City (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off

401K with company match

Job summary

Bunzl Distribution seeks a Customer Service Representative in Oklahoma City to support business customer accounts. You will handle a high volume of inbound calls, emails, and orders, working with sales, warehouse, and billing to ensure smooth fulfillment.

The role is onsite, Monday–Friday, with benefits including medical, dental, vision, PTO, and a 401K match. You’ll join a team known for collaboration and reliability, serving multiple industries nationwide.

Qualifications

• High school diploma or equivalent.
• 1+ years in customer service or call center.
• Experience with ERP/order management systems is a plus.
• Strong communication and ability to handle high call volumes.

Responsibilities

• Handle 50–100+ daily customer interactions (inbound calls, email, EDI, and fax).
• Process and manage high-volume customer orders with accuracy.
• Investigate and resolve order, billing, and delivery issues.
• Act as liaison between customers, sales, warehouse, and billing teams.
• Expedite orders and ensure timely fulfillment.

Skills

Customer service

Call center

MS Office

ERP systems

AS400

Team player

Education

High school diploma

Tools

AS400

ERP order management

Microsoft Office

Job description

Bunzl Distribution seeks a Customer Service Representative in Oklahoma City to support business customer accounts. You will handle a high volume of inbound calls, emails, and orders, working with sales, warehouse, and billing to ensure smooth fulfillment.

The role is onsite, Monday–Friday, with benefits including medical, dental, vision, PTO, and a 401K match. You’ll join a team known for collaboration and reliability, serving multiple industries nationwide.