Customer Service & Order Specialist

National Construction Rentals; Atlanta (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

National Construction Rentals is seeking a Customer Service Representative in Atlanta, GA to respond to inquiries, generate bids, and process orders with accuracy. The role emphasizes delivering exceptional service, maintaining order accuracy, and contributing to a positive customer experience.

The ideal candidate will have strong communication skills, be detail-oriented, and able to work both independently and as part of a team.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service or a similar role is preferred.
• Experience in billing, payment collections, and related areas is a plus.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Generate bids based on customer inquiries.
• Calculate and process orders accurately.
• Schedule orders and ensure timely customer follow-up.
• Maintain a tidy and safe work environment.
• Utilize company resources to identify new customers and job opportunities.
• Complete additional duties or tasks as directed.

Skills

Customer service

Communication

Organizational skills

Teamwork

Detail oriented

Education

High school diploma or equivalent

Tools

MS Office

Job description

National Construction Rentals is seeking a Customer Service Representative in Atlanta, GA to respond to inquiries, generate bids, and process orders with accuracy. The role emphasizes delivering exceptional service, maintaining order accuracy, and contributing to a positive customer experience.

The ideal candidate will have strong communication skills, be detail-oriented, and able to work both independently and as part of a team.