Front Desk Customer Service & Order Entry Specialist

Construction Resources; Sandy Springs (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Employer Paid Basic Employee Life and/

AD&D Insurance

Employer Paid Long Term Disability

Flexible Spending Accounts

Voluntary Short-Term Disability

Voluntary Life and AD&D Insurance

Voluntary Accident Insurance

Voluntary Critical Illness Insurance

Job summary

Construction Resources is seeking a Customer Service Representative at our Sandy Springs, GA front desk to handle order entry, scheduling, and customer inquiries. This role coordinates with project managers, sourcing, production, and sales to ensure timely delivery and accurate information.

The position requires strong communication, organization, and teamwork. A high school diploma or GED is required, and proficiency with Microsoft Office is expected; bilingual English/Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• Strong organizational skills and ability to multitask.
• Strong verbal and written communication skills; bilingual a plus.
• Previous customer service experience preferred.

Responsibilities

• Manage customer orders with entry, scheduling, delivery, and installation coordination.
• Serve as liaison between customers, production, and sales personnel.
• Handle incoming calls and emails promptly and professionally.
• Communicate schedule changes and availability to teams.
• Identify and communicate credit issues to sales.
• Utilize Microsoft Office to document and track orders.

Skills

Multitasking

Communication skills

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Construction Resources is seeking a Customer Service Representative at our Sandy Springs, GA front desk to handle order entry, scheduling, and customer inquiries. This role coordinates with project managers, sourcing, production, and sales to ensure timely delivery and accurate information.

The position requires strong communication, organization, and teamwork. A high school diploma or GED is required, and proficiency with Microsoft Office is expected; bilingual English/Spanish is a plus.