Construction & Manufacturing Customer Care Specialist

Oldcastlebuildingenvelope; Newnan (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits

Work-life balance

Training opportunities

Job summary

Oldcastlebuildingenvelope in Newnan, Georgia is seeking a customer service representative to help manage customer orders and inquiries. The ideal candidate will have at least 1 year of customer service experience and familiarity with the construction industry.

The role requires strong computer skills and the ability to communicate efficiently with a focus on customer satisfaction. The company offers competitive benefits and work-life balance.

Qualifications

• Minimum of 1 year previous customer service experience in a customer-facing role.
• Knowledge of fabrication and installation to understand customer needs.
• Ability to read, interpret, and understand architectural drawings is a plus.

Responsibilities

• Maintain knowledge of product offerings and customer needs.
• Process and enter customer orders accurately before deadlines.
• Coordinate between sales and production to meet customer deadlines.

Skills

Customer service experience

Strong computer skills (Microsoft Office)

Attention to detail

Ability to communicate effectively

Knowledge of aluminum glazing systems

Tools

EPICOR

Job description

Oldcastlebuildingenvelope in Newnan, Georgia is seeking a customer service representative to help manage customer orders and inquiries. The ideal candidate will have at least 1 year of customer service experience and familiarity with the construction industry.

The role requires strong computer skills and the ability to communicate efficiently with a focus on customer satisfaction. The company offers competitive benefits and work-life balance.