Customer Fulfillment Specialist

Gexpro Services; Wamego (KS); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision, life coverage

Flexible Spending Accounts

401(k) with company match

Paid holidays and PTO

Job summary

Gexpro Services in Kansas is looking for a Customer Fulfillment Representative who will serve as the interface between the company and customers, ensuring orders are fulfilled in a timely and satisfactory manner across customer service, warehouse operations and sales support.

You will lead warehouse operations coordination, manage order entry and status, use WMS and MS Office tools, and support the Program Manager with sales tasks.

Qualifications

• High school diploma or GED required.
• Valid driver’s license.
• Experience overseeing general supply chain processes in a warehouse environment.
• Strong time management, multitasking, prioritization, and problem-solving.
• Effective communication with coworkers; ability to work independently and in a team.

Responsibilities

• Lead and coordinate all warehouse operations including delivery scheduling, inbound/outbound processes, safety, and special customer requirements.
• Manage customer accounts: order entry, inquiries, status, inventory, fulfillment and transportation management.
• Handle tactical inquiries like processing purchase orders and shipping confirmations.
• Use WMS and IT systems to manage inventory and shipping/receiving tasks.
• Transport and stock inventory at off-site locations up to 3 times per week using company vehicle.
• Use RF scanners for bin inventory quantities and QAD uploads.
• Promote a culture of safety and address safety concerns immediately.
• Provide additional sales support to the Program Manager as needed.

Skills

Customer service

Time management

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Internet

Job description

Gexpro Services in Kansas is looking for a Customer Fulfillment Representative who will serve as the interface between the company and customers, ensuring orders are fulfilled in a timely and satisfactory manner across customer service, warehouse operations and sales support.

You will lead warehouse operations coordination, manage order entry and status, use WMS and MS Office tools, and support the Program Manager with sales tasks.