Customer Service & Order Fulfillment Specialist

Motion; Tacoma (WA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick pay

Holiday pay

Job summary

A leading industrial company is seeking a Customer Service Representative in Tacoma, WA. The role involves fulfilling customer orders, managing inquiries, and building relationships to enhance customer satisfaction. Ideal candidates should have a high school diploma and strong communication skills, with 0-3 years of experience preferred. The position offers a full-time schedule and eligibility for the DoD Skillbridge program, alongside a comprehensive benefits package including healthcare coverage and 401(k).

Qualifications

• 0-3 years of related experience or equivalent combination.
• Moderate computer skills including information processing.
• Product knowledge preferred.

Responsibilities

• Responds to basic customer inquiries regarding products.
• Places customer orders via various methods.
• Builds customer relationships to drive repeat business.
• Orders items to ensure appropriate inventory levels.
• Partners with Account Representatives to ensure satisfaction.

Skills

Reliability

Organization

Attention to detail

Strong communication skills

Multi-tasking

Time management

Education

High school diploma or GED

Tools

Computer skills

Job description

A leading industrial company is seeking a Customer Service Representative in Tacoma, WA. The role involves fulfilling customer orders, managing inquiries, and building relationships to enhance customer satisfaction. Ideal candidates should have a high school diploma and strong communication skills, with 0-3 years of experience preferred. The position offers a full-time schedule and eligibility for the DoD Skillbridge program, alongside a comprehensive benefits package including healthcare coverage and 401(k).