Customer Service & Order Fulfillment Specialist

FloWorks; Mesa (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Health Savings Account

Flexible Spending Accounts

Supplemental coverage

Employee Assistance Program

Identity Theft Protection

Job summary

FloWorks in Mesa, Arizona, is seeking a motivated Customer Service Representative to manage order processing and customer inquiries in a professional office setting. You will coordinate with internal teams to ensure timely delivery of products and accurate information to customers.

This role emphasizes strong communication, data entry accuracy, and independent work habits. The position supports the repair and logistics teams and offers a comprehensive benefits package.

Qualifications

• High School Diploma or equivalent.
• Strong written and verbal communication skills.
• Proficiency with common business software (Microsoft Office, Adobe).
• Self-driven with a positive attitude.
• Excellent time management and organizational skills.
• Ability to work independently.

Responsibilities

• Process entire customer orders for multiple departments with 100% accuracy.
• Respond to internal and external inquiries promptly by phone, email, or in person.
• Generate Inspection Reports and collect Data Packages from suppliers.
• Maintain and track cases in the company’s case management system.
• Support repair department technicians as needed.

Skills

Customer service

Order processing

Data entry

Communication skills

MS Office

Education

High School Diploma

Tools

Microsoft Office

Adobe

CSI

Job description

FloWorks in Mesa, Arizona, is seeking a motivated Customer Service Representative to manage order processing and customer inquiries in a professional office setting. You will coordinate with internal teams to ensure timely delivery of products and accurate information to customers.

This role emphasizes strong communication, data entry accuracy, and independent work habits. The position supports the repair and logistics teams and offers a comprehensive benefits package.