Hybrid Customer Service & Order Fulfillment Specialist

FloWorks; Levittown (PA); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance with multiple plan options

Company-paid Life and Disability Insurance

401(k) with company match

Health Savings & Flexible Spending Accounts

Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)

Employee Assistance Program (includes 3 free counseling sessions)

Identity Theft Protection at discounted rates

Job summary

FloWorks in Levittown, Pennsylvania, is hiring a Customer Service Associate to manage order processing and provide exceptional service to customers. This role involves responding to inquiries, generating inspection reports, and ensuring timely delivery of materials.

The ideal candidate will possess strong communication skills and proficiency in business software. FloWorks offers a competitive benefits package, including medical, dental, and vision insurance, with opportunities for hybrid work.

Qualifications

• High School Diploma or equivalent is required.
• Proficiency in common business software is necessary.
• Excellent communication and organizational skills are a must.

Responsibilities

• Responsible for entire order processing and customer service inquiries.
• Generate inspection reports and verify data packets.
• Maintain strong working relationships with customers and resolve issues.

Skills

Good written and verbal communication skills

Self-driven with a positive attitude

Excellent time management

Organizational skills

Education

High School Diploma or its equivalent

Tools

CSI

Microsoft Office

Adobe

Job description

FloWorks in Levittown, Pennsylvania, is hiring a Customer Service Associate to manage order processing and provide exceptional service to customers. This role involves responding to inquiries, generating inspection reports, and ensuring timely delivery of materials.

The ideal candidate will possess strong communication skills and proficiency in business software. FloWorks offers a competitive benefits package, including medical, dental, and vision insurance, with opportunities for hybrid work.