Customer Service & Order Fulfillment Specialist

Tremco CPG Inc.; Hudson (NH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid time off

401(k) matching

Job summary

Tremco Construction Products Group in Hudson, NH is seeking a Customer Service Representative to support external customers including distributors, contractors, design teams, and building owners, as well as internal sales staff. The role emphasizes accurate order processing, stock checks, and on-time delivery.

The position requires 2–4 years in customer service, strong MS Office skills, clear communication, and the ability to handle multitasking in a fast-paced environment.

Qualifications

• Two to four years of customer service experience.
• Experience with distributors, contractors and sales reps.
• Must possess clear verbal and written communication.

Responsibilities

• Handle high volumes of calls, emails, and faxes and respond to inquiries (orders, pricing, stock, shipping).
• Accurately key orders and set up new customers in the system.
• Check stock availability to confirm orders and handle special requests.

Skills

Customer service

MS Office

Communication

Lean management

Education

High school diploma or GED

Tools

SAP

QuickBooks

Job description

Tremco Construction Products Group in Hudson, NH is seeking a Customer Service Representative to support external customers including distributors, contractors, design teams, and building owners, as well as internal sales staff. The role emphasizes accurate order processing, stock checks, and on-time delivery.

The position requires 2–4 years in customer service, strong MS Office skills, clear communication, and the ability to handle multitasking in a fast-paced environment.