Customer Service & Order Entry Specialist

Creative Financial Staffing, LLC; Columbus (OH); On-site; USD 41,000 - 47,000; Full time

Job summary

Creative Financial Staffing, LLC is assisting a client in the industrial manufacturing sector in Columbus, Ohio, by filling a Customer Service Representative role. The position supports customer inquiries, issue resolution, and direct order entry.

The role requires prior customer service experience, direct order entry experience, and strong written and verbal communication skills. Salary ranges from $41,000 to $47,000 DOE, with growth potential in a collaborative team environment.

Qualifications

• Prior customer service experience required.
• Direct order entry experience required.
• Strong written and verbal communication skills.

Responsibilities

• Answer product and order-related questions by phone, email, and online chat.
• Resolve customer concerns and coordinate next steps with internal teams.
• Enter customer orders accurately and maintain supporting information.
• Partner with accounts and inside sales to provide timely, responsive service.

Skills

Customer service experience

Direct order entry

Written and verbal communication

Job description

Creative Financial Staffing, LLC is assisting a client in the industrial manufacturing sector in Columbus, Ohio, by filling a Customer Service Representative role. The position supports customer inquiries, issue resolution, and direct order entry.

The role requires prior customer service experience, direct order entry experience, and strong written and verbal communication skills. Salary ranges from $41,000 to $47,000 DOE, with growth potential in a collaborative team environment.