Customer Service & Office Administrator - Detail-Driven

Comfortking USA Inc; Fairfield (NJ); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Health insurance

Job summary

ComfortKing USA, based in Fairfield, NJ, is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team in a fast-paced environment.

You will enter and process orders, handle inquiries by phone and email, support collections, invoices, inventory updates in Excel, and assist with various administrative tasks as needed. This role offers growth in a small, hands-on distribution operation.

Qualifications

• Strong communication and customer service skills.
• Highly organized with strong attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in Microsoft Excel and basic computer systems.

Responsibilities

• Enter and process customer orders accurately in the system.
• Take and manage customer orders via phone and email.
• Resolve day-to-day customer service issues in a professional manner.
• Follow up on delinquent accounts and assist with collections
• Prepare and process invoices
• Update inventory and prices using Excel.
• Organize and manage product samples
• Assist with various administrative tasks as needed (daily responsibilities may vary)

Skills

Strong communication

Customer service

Organized

Multitasking

Attention to detail

Tools

Microsoft Excel

Job description

ComfortKing USA, based in Fairfield, NJ, is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team in a fast-paced environment.

You will enter and process orders, handle inquiries by phone and email, support collections, invoices, inventory updates in Excel, and assist with various administrative tasks as needed. This role offers growth in a small, hands-on distribution operation.