Atención al Cliente / Administrador de Oficina

Comfortking USA Inc; Fairfield (NJ); Sur place; USD 35 000 - 48 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Paid time off

Health insurance

Résumé du poste

ComfortKing USA, based in Fairfield, NJ, is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team in a fast-paced environment.

You will enter and process orders, handle inquiries by phone and email, support collections, invoices, inventory updates in Excel, and assist with various administrative tasks as needed. This role offers growth in a small, hands-on distribution operation.

Qualifications

• Strong communication and customer service skills.
• Highly organized with strong attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in Microsoft Excel and basic computer systems.

Responsabilités

• Enter and process customer orders accurately in the system.
• Take and manage customer orders via phone and email.
• Resolve day-to-day customer service issues in a professional manner.
• Follow up on delinquent accounts and assist with collections
• Prepare and process invoices
• Update inventory and prices using Excel.
• Organize and manage product samples
• Assist with various administrative tasks as needed (daily responsibilities may vary)

Connaissances

Strong communication

Customer service

Organized

Multitasking

Attention to detail

Outils

Microsoft Excel

Description du poste

Benefits:

• Employee discounts
• Paid time off
• Health insurance

About the Role:

ComfortKing USA, an apparel distribution company based in Fairfield, NJ is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team. This position is ideal for someone who thrives in a fast-paced environment and can effectively manage multiple responsibilities throughout the day.

Key Responsibilities:

• Enter and process customer orders accurately in the system
• Take and manage customer orders via phone and email
• Resolve day-to-day customer service issues in a professional manner
• Follow up on delinquent accounts and assist with collections
• Prepare and process invoices
• Update inventory and prices using Excel.
• Organize and manage product samples
• Assist with various administrative tasks as needed (daily responsibilities may vary)

Qualifications:

• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Excel and basic computer systems