Customer Service & Merchandising Associate (Flexible Schedule)

Roses Discount Stor; Ocala (FL); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. The Customer Service Associate will greet customers, help with merchandise selection, complete transactions, and answer questions about the store and products.

Responsibilities include unloading trucks, processing freight, stocking shelves, and ensuring a clean, organized shopping environment while maintaining security and following store procedures.

Qualifications

• Passion for helping customers and engaging with shoppers.
• Ability to follow store procedures and policies.
• Strong communication and interpersonal skills.

Responsibilities

• Provides customer engagement in a positive and approachable manner.
• Maintains a clean, well-stocked store for customers during their shopping experience.
• Assists in unloading merchandise from trucks and stocking shelves.
• Stocks shelves independently and recovers merchandise in the store.
• Handles customer transactions using the POS system accurately.
• Maintains awareness of customer activity to ensure a safe shopping environment.
• Performs other duties as assigned to support store operations.

Skills

Customer focus

Team player

Communication skills

Problem solving

Organizational skills

Relationship management

Self-starter

Education

High school or better

Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. The Customer Service Associate will greet customers, help with merchandise selection, complete transactions, and answer questions about the store and products.

Responsibilities include unloading trucks, processing freight, stocking shelves, and ensuring a clean, organized shopping environment while maintaining security and following store procedures.