Customer Service Manager - State Farm Agent Team Member

Gotgreco; United States; On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Hourly pay plus commission/bonus

Flexible work from home options

Job summary

A State Farm independent contractor is seeking a Customer Service Manager to join their team. This hybrid role emphasizes establishing customer relationships, providing exceptional service, and educating clients about insurance options. Candidates should be enthusiastic, people-oriented, and proficient in communication. The position offers flexible work options and a compensation range of $35,000 to $60,000 annually.

Qualifications

• Must have excellent written, verbal, and listening skills.
• Must be able to obtain Property and Casualty license.
• Must be able to obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Enthusiastic about insurance

People-oriented

Experience in computer applications

Ability to multi-task

Education

Property and Casualty license (can be obtained)

Life and Health license (can be obtained)

Job description

Full Time in Hybrid - US

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Hourly pay plus commission/bonus

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Position may require irregular working hours

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Flexible work from home options available.

Compensation $35,000.00 - $60,000.00 per year

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