Customer Service Representative - State Farm Agent Team Member

Shane Satterfield - State Farm Agent; Owensboro (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within the agency

Job summary

Shane Satterfield - State Farm Agent in Owensboro, KY, is seeking a Customer Service Representative to build customer relationships and provide excellent service. Your responsibilities will include answering inquiries about insurance policies and ensuring customer satisfaction.

The ideal candidate should have strong communication skills and be detail-oriented. Benefits include a simple IRA, salary plus commission, and opportunities for advancement within the agency.

Qualifications

• Must possess excellent communication skills in written, verbal, and listening.
• Should be people-oriented and self-motivated.
• Detail-oriented with strong organizational skills.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service for inquiries.
• Educate customers about insurance options.

Skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license

Life and Health license

Job description

Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Qualifications

• Excellent communication skills – written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation

$28,000.00 - $38,000.00 per year

Employment Statement

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.