Customer Service Manager - State Farm Agent Team Member

Kathy Powell - State Farm Agent; United States; On-site; USD 29,250 - 35,750; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off

Growth potential

Job summary

Kathy Powell - State Farm Agent is seeking a customer-focused candidate for a role involving relationship-building and customer service. Responsibilities include establishing connections with clients, providing accurate service, and marketing the appropriate products.

The ideal candidate will possess strong communication skills, be detail-oriented, and dedicated to helping customers manage their insurance needs. The role offers a starting salary of $32,500 per year along with opportunities for advancement.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent written, verbal, and listening communication skills.
• Dedicated to customer service and achieving marketing goals.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, friendly customer service and respond to inquiries.
• Develop leads and schedule appointments for appropriate products.

Skills

Excellent communication skills

Customer service orientation

Self-motivation

Detail orientation

Marketing skills

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency
• Compensation: $32,500.00 per year

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Achieve mutually agreed upon marketing goals

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.