Customer Service Manager - State Farm Agent Team Member

Stephaniefeatherstone; Georgetown (TX); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Retirement Matching - Simple IRA

Bonus based on performance

Paid time off

Free food & snacks

Opportunity for advancement

Job summary

A local insurance agency in Georgetown, TX is seeking a Customer Service Manager to lead a team and enhance customer satisfaction. The role involves training and mentoring team members while also handling complex inquiries. Candidates should possess leadership experience, strong communication skills, and have passed required insurance exams. The position offers a competitive salary and valuable benefits.

Qualifications

• Successfully passed Property and Casualty & Life and Health exams.
• Experience Supervising a Team or Leading Others.
• Proven Leadership, Sales, & Customer Service experience.

Responsibilities

• Exhibit leadership, accountability and resolve complex customer inquiries.
• Collaborate with Agency Owners and manage daily operations.
• Train and mentor Team Members individually and collectively.

Skills

Leadership

Customer Service

Sales

Communication

Problem-solving

Bilingual Spanish

Organizational skills

Job description

Full Time in Georgetown, TX

• Life Insurance
• Retirement Matching - Simple IRA
• Bonus based on performance
• Health insurance
• Paid time off
• Free food & snacks
• Opportunity for advancement

Customer Service Manager - State Farm Agent Team Member

Full Time in Georgetown, TX

Responsive recruiter

• Life Insurance
• Retirement Matching - Simple IRA
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• Training & development
• Free food & snacks
• Opportunity for advancement

ROLE DESCRIPTION

The Team Manager exhibits leadership, accountability, attention to detail, and resolving complex customer inquiries. The Team Manager is the first point of contact for the Account Managers and the Receptionist. The Team Manager collaborates directly with the Agency Owners and the daily operations of the Account Managers, including training and mentoring Team Members individually and collectively.

QUALIFICATIONS

• Successfully passed Property and Casualty & Life and Health exams
• Experience Supervising a Team or Leading Others
• Insurance Agency Experience preferred
• Proven Leadership, Sales, & Customer Service experience
• Strong organizational skills.
• Excellent communication and problem-solving abilities.
• Bi-lingual Spanish Preferred
• Driver of results
• Enthusiastic
• Winning Attitude
• Accountable
• Systems Driven
• Disciplined
• Coachable

Compensation $50,000.00 - $56,000.00 per year

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